Jeanne Bliss is a business consultant, a best-selling author, and a leading voice on customer experience and leadership. She is a trusted advisor to major corporations and a passionate advocate for a more human-centered and purpose-driven approach to business. Bliss’s work is a powerful counterpoint to a world of corporate shortsightedness, offering a clear, pragmatic, and actionable guide to creating a more productive and fulfilling workplace.
Bliss is the author of several influential books, including the best-selling Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine. In this work, she provides a clear and actionable framework for how to build a more purposeful and resilient organization. Her work has been widely adopted by leaders and managers around the world.
His philosophy is that a great company is not built on a single product; it’s built on a long-term commitment to creating value for its people. He believes that by understanding the fundamentals of customer experience, one can unlock their full potential and create a more successful business. He is a frequent speaker at major conferences and a regular contributor to business publications.
As a speaker, Jeanne Bliss delivers a thought-provoking and deeply insightful presentation on the principles of customer experience, leadership, and organizational culture. She provides a clear and actionable framework for how to build a more purposeful and resilient organization. His talks are invaluable for leaders, managers, and teams.
