Consumer Behaviour Speakers

Dr. Peter S. Fader is a Professor of Marketing at The Wharton School and a pioneer in using behavioral data to forecast purchasing trends. He is the co-founder of Theta Equity Partners and the only academic named to Advertising Age’s inaugural list of 25 Marketing Technology Trailblazers. His books, including the foundational Customer Centricity and The Customer Centricity Playbook, provide actionable strategies for businesses to focus on their right customers and maximize customer lifetime value. He is a highly sought-after keynote speaker on customer retention, the customer experience, and customer-centered strategy.

Kunal Shah is the founder and CEO of CRED (valued at $2 billion) and the co-founder of Freecharge (acquired by Snapdeal for over $400 million). He is a pivotal figure in India's fintech revolution. A highly successful serial entrepreneur and angel investor in over 200 companies (including Razorpay and Unacademy), his work is rooted in a deep grasp of consumer behavior and market trends. His keynotes offer invaluable guidance on entrepreneurship, innovation, and scaling startups in dynamic markets.

Brian Solis is the Head of Global Innovation at ServiceNow and a leading digital analyst who has studied the effects of emerging technology on business and society for three decades. He has a loyal online audience of over 700,000. As an award-winning author of eight bestsellers, including X: The Experience When Business Meets Design, his work helps leaders develop digital transformation and innovation strategies. His keynotes provide actionable insights on “Lifescaling” to overcome digital distraction, spark creativity, and enable businesses to adapt to connected markets from the inside out.

Shalini Raghunathan is a design strategist and co-founder of 3 Big Things, a behavioral design studio. With over 20 years of experience at tech giants like Autodesk and Salesforce, she is an expert in guiding digital transformation through a powerful blend of design strategy and cultural insight. A compelling keynote speaker, Shalini helps audiences learn to simplify complexity and align with purpose. She speaks on customer experience innovation, cultural transformation, and how to apply human-centered design to solve complex business challenges, empowering teams to create lasting impact.

Ajay Bijli is the pioneering founder of PVR Cinemas, which he grew into India’s largest multiplex chain. He is a Harvard Business School alumnus and a recipient of the E&Y Entrepreneurial Award. Recognized as a Young Global Leader by the World Economic Forum, he is an expert in business strategy, innovation, and retail transformation. His keynotes share the story of PVR's explosive growth and how to successfully disrupt an established industry.

Vinita Bali is a top global business leader, former CEO of Britannia Industries Ltd., and a former Corporate Officer at The Coca-Cola Company. She is an expert in global strategy and brand transformation. She led the transformation of Britannia Industries, quadrupling its revenue and steering the company toward a health and nutrition course. Her keynotes provide a global and pragmatic perspective on marketing, brand strategy, and leadership, with a specific focus on corporate responsibility and addressing global malnutrition issues.

Santosh Desai is a renowned brand guru and the MD & CEO of Futurebrands. He is a veteran advertising executive and a former President of McCann-Erickson. An alumnus of IIM-Ahmedabad, his work focuses on the evolving consumer culture in India and the relationship between culture and brands. His keynotes, delivered to global boards like Microsoft and Coca-Cola, provide highly insightful and accessible analysis on Branding & Design and Understanding India.

Falguni Nayar founded Nykaa in 2012 after a long career in investment banking, building it into a leading beauty and lifestyle platform that married curated assortment, content-led discovery and physical retail into a profitable public company. Her talks distill practical lessons on category creation, omnichannel scaling, founder governance and disciplined risk—offering executives concrete frameworks for growing consumer brands in emerging markets.